Payment Policy
Please check the following before processing your payment:

  • The details are correct.
  • The amount is correct.
  • The payment is in Australian Currency (AUD).

Please note that payments via Credit Card may attract a processing fee from your bank or financial institute facilitation the credit card.

Your credit card detail will not be stored by Halo. Please contact us on (08) 9498 4800 or emailfinance@halocare.org.au to obtain a form for direct debit authority.

Please contact us if you have encountered any issues with your payment by contacting (08) 9498 4800 or emailing finance@halocare.org.au within 5 business days of the payment date.

Accuracy of Information

Halo aim to regularly update our website to ensure the information is accurate, however service charges/products and other details may change due to operational requirements or government fee price adjustments. Please ensure you take reasonable steps to determine the details that apply to you before undertaking a contract or agreement with Halo.

This information is only used by Halo for the reason it was obtained, and with consent or when authorised by law.
Halo gathers Personal Information through various means such as correspondence, telephone, email, fax, our website and interviews. We also obtain information from third parties. The primary purpose of collecting your Personal Information is to provide services to you, providing you with information about Halo and marketing. If you wish to unsubscribe to our mailing list, you can contact us on 08 9498 4800. Halo may also use your Personal Information for secondary purposes closely related to the primary purpose, particularly in cases where such use or disclosure would be reasonably expected. On occasion, Halo may use external contractors in Information Technology, web design and data management to process your details and these providers are held to privacy standards equivalent to Halo’s.

This website may use cookies, to enable our analytics. If you wish to disable cookies, you can do so at any time through your browser.

Halo aim to keep up to date Personal Information to ensure the quality of our services. We regularly review to make sure your information is accurate and should you find that your information is not up to date, please contact us to allow us to update our records.